UptimeLegacy
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Warranty and quality

Warranty and quality for obsolete automation spare parts

Buying obsolete or legacy automation parts requires clarity. At UptimeLegacy, every quote is prepared with condition, availability, lead time and applicable warranty clearly confirmed before the order.

  • Condition confirmed before order
  • Applicable warranty confirmed
  • New, surplus, refurbished and used options
  • Legacy automation focus
  • Clear sourcing path
WhatsApp support

Conditions we can quote

  • New / surplusUnused parts available outside the usual OEM channel, when reducing risk and maintaining compatibility is the priority.
  • RefurbishedReviewed units that may help restore operational continuity when a new reference is no longer available.
  • Used with confirmed conditionA practical option for hard-to-find legacy references, with condition and availability confirmed before the order.
  • Exchange or repairAlternatives when replacing, repairing or recovering an existing unit makes more sense than forcing a migration.

What we confirm before each order

  • Manufacturer and part number
  • Quantity
  • Condition
  • Availability
  • Lead time
  • Delivery country
  • Applicable warranty
  • Available documentation when provided

DOA and returns

If a supplied part arrives defective or does not match the confirmed offer, we review the case according to the condition, applicable warranty and terms confirmed in the order.

Compatibility responsibility

The customer must validate that the requested reference matches the installation. If there are doubts, we can review photos, nameplates or alternative references before quoting.

Condition, warranty and lead time may vary depending on the part, supplier, destination and selected condition.

Quality clarity before purchasing

  • Condition, availability, lead time and applicable warranty are confirmed before each order
  • Options can include new, surplus, refurbished, used with confirmed condition, exchange or repair
  • Compatibility must be validated by the customer before ordering, with support available for reference review

FAQ: warranty and quality

Do all parts include the same warranty?

No. Warranty depends on the part, condition, supplier and offer. We confirm the applicable warranty before each order.

Can you quote new, refurbished or used parts?

Yes. Depending on availability, we can quote new, surplus, refurbished or used parts with confirmed condition.

Do you guarantee compatibility?

We help review the reference, photos or nameplate, but the customer must confirm compatibility with the installation before ordering.

What happens if a part arrives defective?

We review the case according to the condition, warranty and terms confirmed in the order.

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